Resolved - Incident - Slow API Response Time - 3DS Servers Downtime - October 23rd 2024

Incident Report for Stancer

Resolved

Good Afternoon,
Our monitoring system has detected a high failure rate on card payments.
We were under a DDoS attack impacting most of our services, such as card payment authentications (3DS).
Most card payments were down from 4:30pm until 6:30pm.
Our technical team was able to restore our services from 6:30pm.
We are sorry for the inconvenience and are monitoring any suspicious activity.
Posted Oct 23, 2024 - 20:30 CEST
This incident affected: API and 3DS.