Incident Résolu - Espace Client Stancer Indisponible / Resolved - Stancer's User Area Unavailable

Incident Report for Stancer

Resolved

Notre Espace Client (https://manage.stancer.com) était temporairement indisponible ce jour de 13h00 à 14h16.

Impact : impossibilité de se connecter à l'Espace Client Stancer.

Des mesures techniques ont été mises en oeuvre pour rétablir le service rapidement et prévenir ce type d'incident.

Nous sommes navrés pour la gêne occasionnée.

==============ENGLISH VERSION==============

Our User Area (https://manage.stancer.com) was unavailable this day from 1:00 PM until 2:16 PM.

Impact: users were unable to log in to their User Area during this downtime.

Technical measures have been implemented to quickly restore the service and prevent this type of incident from occurring again.

We apologize for any inconvenience caused.

Posted Sep 17, 2025 - 13:00 CEST