Partial Payment Interruption - February 4th

Incident Report for Stancer

Resolved

Dear Merchants,
On February 4th, between 9:02 AM and 11:43 AM, a partial payment interruption occurred due to an unexpected impact of a 45-second database reindexing during a version upgrade, the issue was quickly resolved.

Thank you for your understanding.

Posted Feb 04, 2025 - 11:43 CET

This incident affected: API.